Choose the Right Contractor

How to Choose the Right Contractor for a Luxury Tile RemodelNew Blog Post

April 28, 202511 min read

Luxury Remodeling Requires a Different Standard

In the world of luxury remodeling, excellence isn’t optional—it’s expected. When you invest in a high-end tile installation, you’re doing far more than purchasing materials; you’re commissioning a work of art. Every tile, every transition, every grout line becomes part of a larger design story. And to bring that story to life, you need more than a general contractor—you need a master craftsman with vision, discipline, and respect for both form and function.

At Timeless Creations, we believe the true value of luxury lies in the unseen details. It's not just about how a tile looks in a showroom—it’s how it’s cut, aligned, and placed in your home. Luxury tile demands:

  • Surgical precision in layout, with exact spacing, level transitions, and symmetrical balance

  • An artistic eye to translate complex patterns into cohesive, visual focal points

  • A commitment to the space—protecting your home during installation and ensuring every finish enhances the architectural context

Unlike standard contractors, our team is led by a Certified Tile Installer (#1881), trained to meet the strictest technical and aesthetic standards. We follow a proven process that begins with your Dream Consultation, where we learn your vision and develop a strategy tailored to your home’s scale, lighting, and flow.

This isn’t about speed or shortcuts. It’s about precision, respect, and craftsmanship. From material handling and surface prep to final polish and white-glove cleanup, our team ensures every step is executed with the care your home—and your investment—deserve.

Because when it comes to luxury, the difference isn’t just what you see. It’s what you feel—in every detail, every day.

Look for Proven Craftsmanship, Not Just Promises

In luxury remodeling, claims aren’t enough—proof is everything. Any contractor can promise quality, but the difference between good and exceptional lies in measurable craftsmanship. At Timeless Creations, we encourage clients to look beyond polished sales pitches and ask for the evidence that truly matters.

When evaluating a tile professional, here’s what to demand:

  • Before-and-after portfolios that showcase transformation, not just snapshots of materials

  • Detailed project walkthroughs that explain the “why” behind each design choice, not just the end result

  • Close-up photos of layout planning, custom inlays, and precision cuts that demonstrate skill—not guesswork

These are the marks of someone who doesn’t just say they’re an expert—but proves it with every line, angle, and grout joint.

At Timeless Creations, we don’t just talk about quality—we certify it. We proudly operate under Certified Tile Installer #1881, a nationally recognized credential that signifies peer-reviewed, tested excellence. This distinction isn’t handed out lightly; it’s earned through rigorous performance-based testing, proving our ability to execute complex installations with both technical precision and artistic finesse.

Our clients trust us not only for the beauty of our work, but for the transparency of our process. From digital layout previews to on-site craftsmanship, we involve you every step of the way. Because in luxury remodeling, your peace of mind is just as important as the final reveal.

When you choose Timeless Creations, you’re not taking a chance—you’re choosing certified, time-honored skill backed by national standards.

Ask About Their Process—Not Just the Price

In luxury remodeling, the process is just as important as the final result. While price is a factor, it should never be the only question—especially when your home deserves craftsmanship, clarity, and confidence. The right contractor doesn’t just deliver beautiful work—they deliver peace of mind through a structured, proven approach.

At Timeless Creations, we’ve developed our MasterCraft Remodeling Process to guide clients from dream to reveal with total transparency and personalized care. It’s how we eliminate guesswork, avoid costly surprises, and ensure every detail aligns with your vision and your lifestyle.

Here’s how we do it:

  • Dream Consultation
    We start with in-depth conversation—not just about design, but about how you live. We explore style preferences, goals, functional needs, and any inspiration you’ve collected. It’s your story, and it informs everything we create.

  • Detailed Design Planning
    From layout concepts to pattern scaling and color palettes, we map out the vision with digital mockups and tangible samples. Nothing moves forward until you feel confident.

  • Transparent Budgeting
    We don’t believe in vague estimates. You’ll receive a clear, line-by-line proposal that includes all labor, materials, and contingencies—because luxury doesn’t tolerate surprises.

  • Product Selection
    Together, we choose from high-end, performance-tested materials—like waterjet marble, artisan ceramic, and exclusive collections from brands such as Ann Sacks and Artistic Tile.

  • Expert Installation
    Our Certified Tile Installer (#1881) oversees every step of execution, ensuring precision in every cut, line, and transition.

  • Final Walkthrough for Perfection
    We don’t just “finish”—we review. Every edge, seam, and surface is inspected alongside you to ensure it’s flawless and exactly as imagined.

With the right process, luxury becomes predictable, personal, and unforgettable.

Prioritize Communication and Professionalism

In luxury remodeling, it’s not just the quality of the work that defines your experience—it’s the professionalism behind it. When you’re investing in custom tilework, imported materials, and high-end finishes, you deserve more than skilled hands. You deserve a team that communicates with clarity, respects your home, and treats every step of the project with intentional care.

At Timeless Creations, we believe that craftsmanship and communication go hand in hand. We understand how stressful remodeling can feel—especially when timelines shift or decisions get complicated. That’s why we make clear, timely communication a pillar of our service.

Here’s what to look for in a true luxury contractor:

  • Fast, respectful responses
    Whether it’s an initial question or a mid-project concern, responsiveness matters. You shouldn’t have to chase your contractor for updates—we keep you in the loop with real-time clarity and mutual respect.

  • Detailed proposals and transparent timelines
    No vague promises. We provide comprehensive proposals that clearly outline scope, materials, installation steps, and expected completion dates. Our clients always know what’s happening—and when.

  • Clean, respectful job site habits
    Your home is not a construction zone—it’s your sanctuary. Our crews arrive on time, protect your furnishings, maintain a tidy worksite, and clean thoroughly at the end of each day. Every member of our team shows up with professionalism and pride.

At Timeless Creations, we operate with the mindset that your space is our responsibility, and we show up every day to honor that trust. From first call to final walkthrough, you’ll feel heard, valued, and cared for.

Because luxury isn’t just how something looks—it’s how you’re treated every step of the way.

Review Testimonials from Similar Clients

In the world of luxury remodeling, word of mouth matters more than marketing. The best way to know if a contractor is right for you? Hear from those who’ve walked the same path. Not just any reviews—but testimonials from clients like you: design-savvy homeowners investing in high-end materials, bespoke layouts, and flawless finishes.

At Timeless Creations, our work doesn’t just speak for itself—our clients speak for us. And their words echo a consistent message: we deliver more than tile—we deliver a transformative experience.

One homeowner wrote:

“Their attention to detail and artistry blew me away. Every piece of tile was placed like it belonged in a gallery.”

Another shared:

“They didn’t just remodel my bathroom. They elevated it. It’s now the most complimented room in my home.”

These aren’t one-off remarks—they’re part of a library of real stories from clients who trusted us with their most personal spaces and came away thrilled, inspired, and proud to share the results.

Why are testimonials from similar clients so important? Because luxury remodels come with unique expectations:

  • Precision craftsmanship with no margin for error

  • High-touch communication throughout the process

  • Respect for timelines, budgets, and personal vision

  • The ability to blend artistry with technical skill

When you review our testimonials, you’ll find a track record that reflects these values—consistently, confidently, and without compromise.

We encourage every prospective client to read our reviews. Not just for reassurance—but to get a sense of the standard we hold ourselves to. At Timeless Creations, luxury isn’t just what we install—it’s how we show up, every step of the way.

Examine Their Design Fluency

When planning a luxury tile remodel, you're not just hiring a contractor—you're choosing a creative partner. And while technical skill is non-negotiable, it’s design fluency that separates the average installer from a true artisan. At Timeless Creations, we combine craftsmanship with curation, turning surfaces into statement pieces that enhance the architecture and emotion of your home.

A contractor who talks only in terms of square footage and pricing is missing the point. True luxury remodelers speak the language of scale, light, proportion, and harmony. They approach tile like a designer does—with vision, nuance, and the ability to elevate your space beyond the expected.

Here’s how design fluency shows up in the process:

  • Layout Enhancements for Flow and Visual Balance
    We don’t just install tile—we shape the room with it. Whether it’s aligning large-format tiles with sightlines or framing focal points with custom inlays, we design for movement, proportion, and mood.

  • Grout Color Consultations
    Grout isn’t just filler—it’s a design element. We advise on tone, contrast, and undertone, helping you choose a grout that enhances your tile, ties into your palette, and supports your overall vision.

  • Sourcing Exclusive Materials
    From Ann Sacks to Artistic Tile and boutique stone vendors, we help you select tile that’s not just beautiful—it’s rare, high-performance, and meaningful. These aren’t showroom defaults; they’re curated materials that speak to your taste and style.

A remodel should feel curated, not cookie-cutter. That’s the power of working with a team fluent in both form and function. At Timeless Creations, we blend design intuition with technical mastery to transform tile into a true luxury feature.

Evaluate How They Handle Challenges

In luxury remodeling, challenges aren’t a possibility—they’re a guarantee. The question isn’t if something will go off-script—it’s how your contractor will respond when it does. From uneven subfloors in century-old homes to coordinating imports with long lead times, high-end remodels demand foresight, flexibility, and finesse.

At Timeless Creations, we approach every project with the mindset that every obstacle is an opportunity to elevate the outcome. Our years of hands-on, precision-driven experience mean we don’t just react—we anticipate.

Here are some of the real-world scenarios we’re equipped to handle:

1. Structural Surprises in Older Homes

Luxury remodels in historic or aging homes often reveal uneven floors, sloped walls, or outdated framing. We bring laser leveling systems, floating substrate solutions, and corrective prep techniques that ensure your tile installation is flat, seamless, and built to last—without compromising design.

2. Imported Materials and Delays

When sourcing exclusive products from luxury brands like Ann Sacks or Artistic Tile, long lead times can create bottlenecks. We build realistic schedules, communicate directly with suppliers, and adapt sequencing to keep your project moving forward—without cutting corners.

3. Complex Design Features

Custom mosaics, waterjet inlays, and heated floors require technical expertise and design fluency. Our Certified Tile Installer (#1881) oversees each stage, ensuring layout precision, clean transitions, and compatibility between aesthetic intent and system performance.

We encourage every client to ask:

“How do you handle the unexpected?”

The right contractor will have answers—not excuses. At Timeless Creations, we use proactive systems, obsessive attention to detail, and a calm, solution-focused approach to ensure luxury never gets derailed.

Because high-end results demand high-level thinking—especially when things don’t go as planned.

Insist on a Final Walkthrough—With You

In a luxury remodel, “good enough” is never good enough. When you’ve invested in bespoke tilework, imported materials, and artisan-level installation, the final result should be nothing short of perfection. That’s why a final walkthrough isn’t optional—it’s essential.

At Timeless Creations, we don’t just finish the job and disappear. We schedule a detailed, client-guided final walkthrough to inspect every seam, edge, grout line, and tile alignment—together. This collaborative step is part of our commitment to craftsmanship, transparency, and total client satisfaction.

Here’s what a true luxury-level final walkthrough should include:

  • Visual and tactile inspection of all surfaces: We look at your installation from every angle—at eye level, under lighting, and in natural conditions—to make sure it looks and feels flawless.

  • Transition checks: Between tile and wood, at thresholds, or where niches and trims meet, we verify smoothness, symmetry, and continuity.

  • Grout and sealant review: We inspect for consistency, appropriate curing, and flawless finish in all wet and dry zones.

  • Client feedback and adjustments: If anything doesn’t meet your vision or our internal standards, it’s addressed immediately—no questions, no excuses.

We believe luxury isn’t just in the materials—it’s in how we treat your home, your time, and your expectations. That’s why we go the extra mile to reassure you that every detail is perfect before we close the door behind us.

With Timeless Creations, the final walkthrough is more than a formality. It’s your moment to step into the completed space and know—with absolute certainty—that it was done right.

Micah Kissee is a master tile setter and industry leader with over ten years experience in the field. 

After receiving a world class business education in San Diego though a 2 year apprenticeship under an top level internet marketer, he returned to Idaho and formed his tile company: Timeless Creations LLC

Micah currently runs a growing highly skilled tile and remodeling crew in Boise Idaho. 

He writes to share his daily experience and aims to shed light to the importance of proper tile installation methods in the state of Idaho.

Micah Kissee

Micah Kissee is a master tile setter and industry leader with over ten years experience in the field. After receiving a world class business education in San Diego though a 2 year apprenticeship under an top level internet marketer, he returned to Idaho and formed his tile company: Timeless Creations LLC Micah currently runs a growing highly skilled tile and remodeling crew in Boise Idaho. He writes to share his daily experience and aims to shed light to the importance of proper tile installation methods in the state of Idaho.

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